Работа Tech Writer, вакансия в Днепропетровске

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JOB SUMMARY AND MISSION

Design and write technical manuals - Work closely with software development team to gain understanding of our technical platform. At the same time, the technical writer will work with product management and software development to assess documentation requirements. He or she will deliver high-quality end user, testing, and technical documentation within specified time periods, with minimum supervision.

SUMMARY OF KEY RESPONSIBILITIES

- Document and support development of contact center application product.
- Must be able to apply experience and superior knowledge in documenting software products including white papers, online help and release notes.
- Effectively facilitate meetings with users and technical staff to derive documentation requirements.
- Organize and translate software functionality and business process into clear written documents; modifying, editing, and clarifying existing documentation.
- Participate in significant software development processes, including requirements gathering and specifications review.
- Candidate will be responsible for creating help files
- Some application testing may be required in order to gain application knowledge

EXPERIENCE/QUALIFICATIONS

- Experience using Mad Cup Flare, RoboHelp, or MS Help 1.2
- Demonstrate strong written English and communication skills and will excel in a team-oriented, fast-paced environment.
- College (University) degree
- At least 2 years experience writing technical specifications/requirements
- At least 1 year experience working in a contact center environment
- Candidate must have 5 years experience with the English language

Please send you resume in English by e-mail: hr.dnipro@astra-sw.com

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Вакансии:
Программисты C, C++, C#;
Программисты C, C++, C#;
Название компании: Astra Soft |
Телефон: 790-41-49
Контактное лицо: Cергей Алексеевич
E-mail: Откликнуться на вакансию
№ вакансии: 67256
Работа Tech Writer