База вакансий и
резюме в Украина

  • Беларусь
  • Казахстан
  • Украина
  • Россия
Вакансия размещена:
не указана
Опыт работы:
от 1 года
Название компании:
Контактное лицо:
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Описание вакансии

Job Description:

We are happy to invite new interesting people to join our dynamic and progressive team and can guarantee you will be satisfied with our office conditions, excellent prospect of promotion and possibilities of financial growth we provide.

Our common practice is arranging trainings for the company staff to learn new technologies as they are introduced to the market, as well as English courses for people with various language levels.

In other words, you will never be bored!

We are looking for a highly motivated candidate experienced in and committed to the field of Technical Support. So if you are a team player with strong communication skills, experience in providing customer support and strong technical skills, having aptitude to troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time – you are the candidate we are looking for.

Responsibilities Include but not Limited to:
• Processing clients' requests in Service Desk;
• Updating and managing the Knowledgebase;
• Identify recurring incidents and find the permanent solution by liaising with developers;
• Cooperating with QA and system administrators if technical help is required for a client;
• Passing the feed-back to the management and developers;
• Ensuring the system is up and running all the time at its peak performance.

Desired Skills & Experience:
• 1+ year of experience on a relevant position;
• Good written English (good spoken English will be a plus);
• Strong troubleshooting skills;
• Knowledge of computer networking, protocols of application and transport layers
• Working experience in MacOSX is beneficial;
• Experience working in unix/linux shell
• Knowledge of Windows 8 is desirable but isn't a must;
• Knowledge and experience working with packet analyzer programs is desirable;
• Basic knowledge of SQL will be a plus;
• Responsibility and self motivation;
• Ability to learn new technologies and software quickly;
• Ability to multitask and prioritize between competing activities;
• Willing to work Out of Hours where required, to be flexible and to be a team player

Company Description:

Adstream is the world’s leading advertising digital asset management, workflow and distribution company. The company provides innovative tools for managing the production process in advertising in more than 93 countries globally and serves more than 5000 customers globally.

Founded 12 years ago in Australia, nowadays Adstream has more than 350 staff over 30 regional offices (head office is in London). It is a fast moving company with a highly skilled workforce.

The projects we are on can be described as distributed servers, web and desktop applications, developed by means of the latest front-end and back-end technologies.

Please email your CV to this address: uahr@adstream.com


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